She grabbed my arm tightly with wide eyes and said "this is confidential right", of course I said. This employee had never had a conversation with an HR professional before and she was afraid and unsure at first if she should trust me with her concerns. I shared with her why I do this work, "One of the reasons I love HR is because I get to help people make their work environments better and have a positive impact on a person's daily life". She then opened up to me, and I'm so glad she did. I listened and offered solutions on communicating more effectively with her supervisor and her coworkers to get better results. After our conversation she looked like a different person (literally), like a weight had been lifted. She felt heard and therefore valued. Plus she was empowered because she had strategies to try out that may resolve her situation. This made her feel good because she was being proactive rather than complaining, as she routinely did, at the coffee station. This is what I do for companies, I support and lead employees while aligning their passions and goals with the mission of the organization.
Happy Humans are Productive and Innovative Humans!!
#happyhumans #hrsolutions #hrconsulting